Refund Policy

You may not realise this, but most brokers and agents, including online brokers, hold onto your money for a while before passing the premium on to the insurer. Inzsure is different from the regular insurance experience. We use a payment partner tht splits the payment you make at the point of sale. We never hold your money ourselves, it’s paid to the insurer as soon as possible. If you decide to cancel your policy at any point we would be happy to help you with the process. However, it will be the insurance company that issues your policy who will decide what refunds, if any, will be due to you as the customer.
Policy premiums for unused portions of the policy term can be refunded but only if:
• Your premium payments are up to date
• Your cancellation request has been received by email or otherwise in writing
• The insurer issuing the policy agrees to give a refund
Please allow up to 30 days for refunds to be processed by the insurance company.
In some unusual cases, you as the customer may have paid for a policy but the insurer declines to provide cover. In the event that this happens, Inzsure will refund 100% of the premium paid and absorb any transfer charges you may have incurred too